Episode 61
About Nancy Murphy: Nancy has spent her career saying what others are afraid to – and learning to say it in ways that others will listen. She’s the Founder and President of CSR Communications and creator of Intrapreneurs Influence Lab. Her passion is helping leaders of change within established organizations (intrapreneurs) influence and persuade others so that they can realize their vision for change faster, with less frustration and resistance.
From her Catholic school student days challenging stereotypes of girls, to her first job after college convincing nonprofits to engage youth volunteers, or her role as board chair of a global nonprofit attempting to transform the way we do international development, Nancy’s experienced the challenges of leading big change within established organizations. As an “intrapreneur” herself, she made all the mistakes you can make and now helps others learn from them.
Nancy has worked in philanthropy for Steve and Jean Case’s family foundation, as a federal government program officer with the Corporation for National & Community Service, and as a global consultant for APCO Worldwide, where her clients included UPS, Johnson Controls, Target and W.K. Kellogg Foundation. Nancy mentors and advises executives from local governments, federal agencies, global nonprofits, foundations and Fortune 100 companies. As a trainer and speaker, Nancy’s shared her expertise from Kuala Lumpur to Kansas City and London to Las Vegas. Nancy holds a master’s degree in public affairs from University of Minnesota’s Humphrey School, a master’s in health communication from Boston University, and a bachelor’s degree in American Studies from University of Dayton.
In this episode, Jordan and Nancy Murphy discuss:
Paradox in leadership
Identifying the artifacts of the previous culture
The 4 influence styles
The unsung heroes of organizational change
Key Takeaways
Starting change with grand gestures and proclamations is easy but small sustained actions are needed to make change stick
Leadership means to trust and inspire people, not command and control them. If we really want to inspire people then we also need a concrete plan to show them how we’ll get there. Also, keep people accountable.
In order to be an effective change leader, you need to make use of all the different influence styles at the right times
Wrap data, facts, and figures into stories that bring them to life in order to make meaning out of them.
Intrapreneurs, as opposed to entrepreneurs, also have an entrepreneurial, innovative, disruptor mindset but they are changing organizations and systems from within. They are the unsung heroes of organizational change.
“ If we can't get people to change, we can't get organizations to change. People need to be led, not managed.” — Nancy Murphy
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Your host, Jordan Goldrich, grew up in a loud New York family and once lost an executive position because of his style. He is co-author of the Amazon Best Seller, Workplace Warrior®: People Skills For The No-Bulls**t Executive, Chief Operations Officer, Master Corporate Executive Coach, and Licensed Clinical Social Worker. His guests are part of his international network of Workplace Warrior® executives, master corporate executive coaches, and thought leaders. Each guest will engage you in conversation about their successes, mistakes, and solutions. You will get strategies for being completely authentic, while you fulfill your commitment to your organization, build positive relationships, and take performance to an even higher level.
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