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Kenneth Bator: B+C+S is Just B.S. Without the C

Episode 08

About Kenneth Bator: Ken is the founder of Bator Training and Consulting Inc. or BTC. He has 20+ years of experience helping organizations reach new levels of effectiveness by aligning their brand, their culture, and their strategy. He’s the author of The Formula for Business Success = B+C+Sand also The Pocket Guide To Strategic Planning the 90 Day Quick Fix for the Business Owner or Manager. Ken has hosted and produced four separate shows including Branding the Experience, Cool Culture Corner, The Credit Union Business News Podcast, and Beyond the Call. He is one of the first Category Directors of the recently launched Podcast Magazine. Ken is a well sought after speaker worldwide and recently made an appearance as an Icon of Influence at the New Media Summit.


In this episode, Jordan and Kenneth discuss:

  • B+C+S, Brand, Culture, and Strategy Alignment 

  • The Minneapolis Police Department culture

  • Balancing hard and soft power

Key Takeaways:

  • The leader’s personality drives your organizational culture

  • Treat your employees the way you want them to treat your customers or clients

  • Create service standards from the front lines up

"IQ and EQ are two different things." —  Kenneth Bator

Connect with Kenneth Bator:

Twitter: @kbator

Facebook: Kenneth Bator

YouTube: Kenneth Bator

LinkedIn: Kenneth Bator

Instagram: @kennethbator

Jordan Goldrich

Your host, Jordan Goldrich, grew up in a loud New York family and once lost an executive position because of his style. He is co-author of the Amazon Best Seller, Workplace Warrior®: People Skills For The No-Bulls**t Executive, Chief Operations Officer, Master Corporate Executive Coach, and Licensed Clinical Social Worker. His guests are part of his international network of Workplace Warrior® executives, master corporate executive coaches, and thought leaders. Each guest will engage you in conversation about their successes, mistakes, and solutions. You will get strategies for being completely authentic, while you fulfill your commitment to your organization, build positive relationships, and take performance to an even higher level.

Connect with Jordan Goldrich: 


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