Charles Epstein: Empathy in the Workplace

Episode 10


About Charles Epstein: Charles is the founder of Backbone which is a marketing, public relations, and business development company that specializes in technology, healthcare, and human capital management. His work spans not safe for work columnists (NSFW) and he’s formerly a Huffington Post satire columnist. He has a satiric and sarcastic sense of humor. He developed a number of employee engagement and communications platforms including one called Peaquest which is immersive health and wellness assessments, and Weekender, which is about moving wellness to the weekends, and MBarc, which is to prepare and support expats. Helping people make the transition from the main office of their company to the home office.  

In this episode, Jordan and Charles discuss:

  • Challenges of an entrepreneur

  • When your idea/model is stolen

  • The two sides of political correctness and cancel culture

  • Diversity and inclusion for obnoxious guys 

Key Takeaways:

  • Handling anything that comes your way

  • When your humor goes too far

  • Cognitive empathy: Seeing someone else’s point of view does not mean letting them off the hook.  

  • Intrinsic and extrinsic motivation

"In business and in my life I apply the Hippocratic Oath, Do no harm."

—  Charles Epstein Connect with Charles Epstein:


Email: che@backboneinc.com

Show: Work In Progress


Your host, Jordan Goldrich, grew up in a loud New York family and once lost an executive position because of his style. He is co-author of the Amazon Best Seller, Workplace Warrior®: People Skills For The No-Bulls**t Executive, Chief Operations Officer, Master Corporate Executive Coach, and Licensed Clinical Social Worker. His guests are part of his international network of Workplace Warrior® executives, master corporate executive coaches, and thought leaders. Each guest will engage you in conversation about their successes, mistakes, and solutions. You will get strategies for being completely authentic, while you fulfill your commitment to your organization, build positive relationships, and take performance to an even higher level.

Connect with Jordan Goldrich: 


Website: workplacewarriorinc.com

Twitter: twitter.com/jordangoldrich1

Facebook: facebook.com/jordan.goldrich

Instagram: instagram.com/jordangoldrich

LinkedIn: linkedin.com/in/jgoldrich/

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